Delivery & Payment Policy
Payment Methods
Classic Zone accepts the following payment methods
Cash
Customers who prefer to make in-person purchases at our physical store can pay with cash. Please ensure that you have the exact amount for your purchase.
Bank Transfers
We accept payments through bank transfers. Customers choosing this option will receive our bank account details during the checkout process. It is essential to include your order number or reference when making the transfer to ensure accurate processing.
Mobile Money Transfers
Classic Zone also accepts payments through mobile money transfer services. Details for mobile money payments will be provided during the checkout process.
Payment Confirmation
For online orders paid through bank transfers or mobile money, please send proof of payment (e.g., transaction receipt or screenshot) to our designated email address or upload it through our online portal.
Delivery Information
Delivery Options
Classic Zone offers multiple delivery options to cater to your convenience. These options may include standard shipping, express shipping, and in some cases, store pickup.
Shipping Costs
The cost of shipping will be calculated based on factors such as the weight and dimensions of your order, as well as the chosen delivery method. Shipping costs will be clearly displayed during the checkout process.
Delivery Timelines
The estimated delivery timeframes will depend on your location, selected shipping method, and product availability. Classic Zone will provide an estimated delivery date during the checkout process. Please note that delivery times may vary due to factors beyond our control.
Tracking Orders
Customers will receive order confirmation emails with tracking information (if applicable) to monitor the progress of their deliveries.
Delivery Address
It is the responsibility of the customer to provide accurate and complete delivery information. Any incorrect or incomplete address details may result in delays or delivery issues.
Deliveries to Remote Locations
For deliveries to remote or hard-to-reach areas, additional shipping fees may apply. Our customer support team will reach out to you if this applies to your order.
Delivery Acceptance
– Upon receiving your order, please inspect the package carefully for any visible damage. If you notice any damage to the package or its contents, please inform the delivery personnel and contact Classic Zone immediately to initiate the necessary steps for resolution.
Returns and Refunds
For information on our returns and refunds policy, please refer to our dedicated Returns and Refunds Policy page.
Classic Zone is committed to ensuring the security and reliability of your payments and the prompt delivery of your orders. If you have any questions or require further assistance regarding payments or deliveries, please do not hesitate to contact our customer support team. We are here to assist you and provide you with the best shopping experience possible.